Not easy and straight forward? Reading here over the years of issue after issue. Both Tangerine and PC.why would you? Too much fine print. They never got back to me with any response to that email. So that is what happened to me.bewaresf-yell We are going to move our savings somewhere else. We have been clients of Tangerine and before ING Direct for years and nobody tried to trick us before till now. The second representative after me pointing out, that account info on the banking site states (Special offer: Earn 2.5% interest on new deposits up to $500,000 to your Tangerine Savings Account(s), RSP Savings Account(s) and Tax-Free Savings Account(s), until Mar 31, 2016.) had to put me on hold to get clarification and after actually admitted his first claim was misleading. I spoke over the phone twice with two service representatives asking for more info and was misled to think that I will earn 2.5% on whole balances. I am very disappointed that your institution is misleading clients with new 2.5% promo for saving accounts. YOU ARE RIGHT IT IN NOT ING ANY MORE look at that: I guess it shouldn't be that big of a surprise since after all, it is now owned by a Bank (Scotia). Their GIC rates are not competitive either! Sure it's great for the few that chase the top rate and not as concerned about moving money around like us but I feel bad for all the people that were attracted over the years by ING and their unsuspecting new clients. And less than half of the top virtual FI's like Implicity, Accelerate, etc. They are taking advantage of their long time customers by offering them terrible rates compared to other virtual offerings, and then take those profits to sucker in new money with teaser rates with the hope that they forget about it and leave it there after their specials expire, at a 3rd of the rate they brought it in at. You take a look at their normal rates, the rates paid to their long time customers, it's embarrassing. ![]() Why anyone has money in Tangerine is beyond me.
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